Welcome to the Park2Go FAQ page, your one-stop destination for all the answers you'll ever need about airport parking. At Park2Go Value Valet & Self Park Airport Parking, we understand that traveling is a stressful experience, and finding a reliable and affordable parking service shouldn't add to that anxiety. That's why we offer a range of convenient services, including our Park2Go Value Valet & Self Park Airport Parking valet parking option, to make your airport experience as hassle-free as possible.

Plus, with our affordable rates, Park2Go coupons, and incredible Park2Go Value Valet & Self Park Airport Parking discounts available, you can rest easy knowing you're getting the best possible value for your money. So have a look around and have all your Park2Go Value Valet & Self Park Airport Parking questions answered!
 

Where are you located?

Finding reliable and convenient airport parking is an absolute must for those flying out of Calgary or Edmonton. That's why Park2Go knows how important it is to offer top-notch service at both of our locations. In Calgary, our Park2Go Value Valet & Self Park Airport Parking covered parking can be found just north of Airport Trail on Barlow Trail NE, while in Edmonton, we are situated north of Airport Road on Sparrow Drive.

Park2Go Calgary Airport Parking is located north of Airport Trail on Barlow Trail NE.

2121 100th Avenue NE
Calgary, Alberta
T3J 3N5

 

Park2Go Edmonton Airport Parking is located north of Airport Road on Sparrow Drive

1302 Sparrow Drive
Nisku, Alberta
T9E 8H9

No matter which location you choose, you can rest easy knowing your vehicle is in good hands while you travel.
 

How do i get to the airport from Park2Go?

Navigating your way to the airport can be a stressful experience, especially if you're unfamiliar with the area. Thankfully, Park2Go takes the hassle out of getting to your departing airline terminal. Our warm, clean shuttles are at your service, ready to whisk you away from our lot to your final destination.

With Park2Go YYC and YEG, you can relax in comfort and style, knowing that professionals are taking care of your transportation needs. We understand that flight schedules can be unpredictable, which is why our shuttle service is available 24 hours a day, seven days a week. So trust Park2Go to get you to the airport on time every time.
 

How much will it cost me to park?

Discover the best rates for parking at your location! Simply start your Park2Go reservation, select your spot, and access our up-to-date rate information.

Does Park2Go accept reservations?

Absolutely! We encourage you to reserve your spot ahead of time at www.park2go.ca. It is easy and convenient, but you'll also save money! So go ahead and secure your parking spot with us today.

What is your cancellation policy?

Park2Go offers a flexible and customer-friendly cancellation policy. Customers can make a reservation with confidence, knowing that there is no cancellation fee associated with it. Whether plans change unexpectedly, or travel arrangements need to be adjusted, Park2Go understands the importance of convenience and provides the freedom to cancel reservations anytime without incurring any penalties. This customer-centric approach ensures a hassle-free experience, allowing customers to modify or cancel their bookings with ease and peace of mind.

Why Should I Book Online?

There are loads of great reasons to book online! Not only will you save time and money, but it's also free and takes just a few clicks. Our simple reservation process guarantees you a much-desired parking spot, and you'll receive instant confirmation and directions to our spot-on location.

What services do you offer?

At Park2Go, we know you'd rather be off on adventures than fuss over your car. That's why we offer a range of auto services while you're away. From a basic wash to our full suite of detailing options—we've got you covered. Check out our Additional Services page for the full scoop!

What are your hours of operation?

We are proud to be open every hour of every day, 365 days a year, so you can always count on us.

Do you offer EV Parking and Charging?

Yes, At Park2Go, we offer EV parking. Please email us to reserve your EV spot. Additional charges of $19.99 plus GST applies per stay for EV Charging. We will charge your vehicle upto 80% a day prior to your arrival. Please be sure you leave the adapter and charging cable inside your vehicle. 

What if my Vehicle doesn't start?

As an added convenience, Park2Go offers a complimentary boosting and tire inflation service. If you experience a dead battery or low tire pressure, simply inform our attendants, and they'll promptly assist you at no charge. Park2Go is not responsible for any damages caused while boosting, it is a complimentary service provided for your convenience.

Do you offer block heater plug ins in winter?

Park2Go has very limited plug in spots available. We cannot guarantee to have your vehicle plugged in. However, Park2Go offers complimentary boosting service to assist you with getting your vehicle started if the battery is dead. Park2Go team will make all efforts to get you home safely in your vehicle. 

How do I find Park2Go?

Welcome to Park2Go, your preferred parking service at Calgary and Edmonton Airports. To get to our Calgary facility, once you're on Barlow Trail going north, simply look out for the big red wings of our building and follow them straight to our facility.

In Edmonton, we're located north of the Airport Road on Sparrow Drive. 

Check out our locations page for more information, or feel free to give us a call. We're always happy to help!

What is valet service?

Our Park2Go Valet Service is the ultimate solution to all your parking worries. Our team securely parks your vehicle and ensures it's ready and waiting upon your return – no more hunting for an empty spot. Plus, with our complimentary snow-free, warmed-up, or temperature-controlled options, your ride always stays comfy despite the weather. Try us out today!

What Is Self Park Service?

Self-park airport parking refers to a parking option where travelers have the freedom to park their vehicles themselves in designated parking areas near the airport. It offers convenience, flexibility, and peace of mind to those who prefer to maintain control over their vehicles during their trip.

How much time should I allow to get to the airport?

With our 9-minute shuttle ride guarantee to the terminal, you'll have more time for everything else on your agenda. Remember, during peak travel times, allow some extra time to avoid rushing.

Will my vehicle be safe while I'm away?

You can trust us to keep your vehicle safe while you're away! Our lots are meticulously maintained and regularly patrolled by security personnel, with clear fencing, bright lighting, and advanced video surveillance technology to ensure your car stays secure.

Can I drop off vehicle and have someone else pick it up?

We allow one person to drop off the vehicle and someone else pick it up. 
Steps to follow: 

  • Please visit our website and make a reservation. While making the reservation, please add the name of the person picking up the vehicle in the notes. 
  • To make it easier for the person picking up the vehicle, please have the person dropping off the vehicle take a picture of the claim ticket and send it to the person picking up the vehicle. 
  • The person picking up the vehicle will be required to text us the ticket number upon arriving back at YYC (Instructions provided on the claim ticket). Once we receive the text, we will send the shuttle to arrivals for pick up and get the vehicle ready in the lot. 
  • Payment can be made at the office when picking up the vehicle or by scanning a QR code on the shuttle while returning to the parking facility.
     
How can I get a parking discount?

Find a Park2Go parking discount that suits you! Our current discount options include unmissable deals for AMA/CAA members, online reservations, and through our trusted travel agent partners. If you're flying with WestJet, you're in luck too! To discover more unbeatable offers, head to the rates page to get the best parking rates. 

Do I have to carry my own luggage?

No need to worry about lugging your luggage around. Our Ambassadors will be happy to assist you in any way possible to guarantee an excellent parking experience. Please ask our staff for additional assistance. 

How far do I walk from my car to get on the shuttle?

Valet Parking: One of the best parts of our service is that you don't have to worry about walking far. It's about 15 steps from where you drop your vehicle off to the waiting shuttle. That means no more walking through bad weather or getting lost in a massive parking lot.

Self Park: The waiting booths are conveniently located within 1 minute of walking distance. Shuttles will pick up and drop off to and from these waiting booths. 
 

What is the shuttle experience like? Does it cost extra?

Our spacious shuttles make travel a breeze by accommodating up to 14 passengers (kids, too!). Best of all, it's the is no additional fee. Everything is including in your parking fee quoted during the reservation process.  

How do I pay for my parking?

The easiest way is to pay on arrival using the link you will receive via text or at the shuttle pick-up area. Simply show your ticket to our friendly ambassador, pay with any major credit card, and you're all set! As an alternative, you can also pay at our office when you come to pick up your car from our facility. We accept credit and debit payments. 

How are parking charges calculated?

We charge by hour, day, week, and month and only start the timer when you arrive. You'll only pay when you're ready to leave.

How do I find out more about Value Valet Airport Parking?

Customers looking for more information can speak to a representative at 403-532-4844. Or email sales@park2go.ca

Should I leave valuables in my car?

While Park2Go takes pride in providing secure parking, we strongly urge you to refrain from leaving any valuables unattended inside your vehicle. It's always better to err on the side of caution and prioritize your safety.

Here's why it's important:

  1. Theft Prevention: Leaving valuables in your car may attract unwanted attention and increase the risk of theft, despite our security measures.
  2. Unforeseen Circumstances: Unexpected events can happen, and it's best to avoid potential damage or loss by not leaving valuables behind.
  3. Peace of Mind: Keeping your valuables with you ensures peace of mind throughout your journey.

Still have questions? Contact us today to have your question answered by a Park2Go staff member.